Ikebukuro Sunshine Street Eye Clinic

Please wear a mask when visiting the hospital (except for preschool children).

・Health insurance card（Including medical certificates and medical support benefits certificates）or My Number card
・A referral letter (medical information letter) from another medical institution *If you have
　You can be seen even if you do not have a referral letter.
・Health check results and previous doctor's data *If you have
・Glasses *If you have
・If you would like a contact lens prescription, please bring something that shows the power of your current lenses (such as the packaging or a sheet of paper with the data).
・We ask that you remove your contact lenses except for visits to get contact lens prescriptions. Please come to the clinic wearing glasses. If you are wearing contacts, please bring your lens case, cleaning solution, spare lenses or glasses. If you do not have them, we will lend you a lens case containing a saline solution and ask you to temporarily remove it during the examination and consultation.
・We would kindly refuse receiving any gift to doctors and staffs.
・Large luggage can be stored at the reception desk. Please feel free to ask if you would like.

Depending on your medical contents, the order may be changed.

You can go out during your waiting time. Please feel free to ask the staff.

・Even those with appointments may have to wait depending on how busy the clinic is. We apologize for any inconvenience this may cause our patients, and ask for your understanding in advance.
・If you are more than 10 minutes late for your appointment, you will be treated as a patient without an appointment, so please be sure to contact us.

For those who visit the clinic requesting treatments

We would kindly refuse receiving any gift to doctors and staffs.

The appointment time is the time we start the examination.

Patients who have appointments would be called earlier, regardless of their reception time.

The order in which patients are called may change depending on the content of their consultation.

You can go out during your waiting time. Please feel free to ask the staff.

Treatments such as incisions for styes (chalazion and hordeolum) won't be performed on the day.

We might not be able to do a complete the examination or practice for wearing contact lenses when you come nighttime.

To prevent aspiration during the examination, please refrain from feeding your children until the examination is completed.

We do not accept pets to come to our clinic.

Please refrain from recording and taking pictures or videos in the clinic.

We have a system for online eligibility verification.

We check your health insurance card or My number health insurance card every month. If you don’t have it, you need to deposit 100%(full amount) of medical fee until you bring the original card by the end of month.

You will need to pay an additional charge in accordance with the law after 6:00 pm on weekdays, after 0:00 pm on Saturdays, and on Sundays and holidays(including 12/29.30).

If you have previously had a contact lens examination fee calculated at our clinic, the re-consultation fee will be calculated. If an ophthalmologic examination is performed for the purpose of contact lens wear, 200 points will be calculated.

For symptoms in areas related to cosmetic surgery are not covered by insurance.

A second opinion costs the full amount even with health insurance. Please bring any test results that show your previous medical treatment.

Even if we cannot treat you and you are referred to another hospital, you will be required to pay pay the reference fee and examination fee.